Ways to Improve Your Employees Business Writing Skills

## What is Business Writing?

Business writing is the art of saying what you mean in such a way that the person you are writing to will understand what you have said.

In today’s business world, writing is an integral part of business communication. Whether you are communicating with your boss, your colleagues, or your customers, you must be able to write well. In this chapter, we will discuss the different types of business writing and how you can improve your own business writing skills.

## Types of Business Writing

Business writing can be divided into two categories: formal and informal. Formal business writing is used when you have a specific audience in mind. This type of writing is usually used in memos, letters, and e-mails. Informal writing, on the other hand, is used to communicate with colleagues, friends, and family. In the following sections, we’ll discuss each of these categories in more detail.

– Formal business writing: This is writing that is intended to be read by a specific group of people. The audience for formal business writing may be a manager, a colleague, a customer, or a group of customers. The purpose of formal writing is to clearly communicate your message to your audience. In order to do this, you need to be clear, concise, and to the point.

– Informal business communication: Informal communication is communication that is not intended for an audience. It is used for communication with friends, family, and colleagues. It can also be used for internal communication within a company.

The following sections will provide you with some examples of each of the two types of writing, as well as some tips on how to improve your writing skills in each type of communication:

## Memos

A memo is a written document that is sent to one or more recipients. A memo can be sent to an individual, a group, or an entire organization. Memos can be used to announce new products or services, inform employees of a change in policy, or inform customers of a new product or service. The following are examples of memos:

1. Announcement: An announcement is a type of memo that is usually sent to a large number of people at once. For example, a company may send an announcement to all of its employees that there will be a company-wide meeting to discuss a new project. An announcement may also be sent via e-mail or posted on the company’s intranet site. Announcements are usually short and to-the-point. They should include a date and time for the meeting, the location, and the purpose of the meeting. Announcement memos should be written in the third person (as opposed to the first person).

2. Change in policy: A change in company policy is a memo that informs employees of an important change in the way the company does business. A company may change the way it does business in response to a new law, a new government regulation, or simply a new way of doing business. Change-in-policy memos should include the reason for the change, a description of the new policy, and a date by which the policy is to be implemented. Change in policy memos are usually written in first person, as if the memo is being sent directly to a specific employee. They may include the name of the person who is responsible for implementing the policy change.

## Letters

Letters are written documents that are sent to individuals or organizations. Letters can be formal or informal. A formal letter is written in a specific format and is intended for a specific recipient. A formal letter may include a greeting, a salutation, a closing, a signature, and any other information that is required for the letter to be considered formal. A letter may also include a cover letter, which is a letter that is attached to a formal letter. A cover letter is typically used to introduce the formal letter and to explain why the recipient should be interested in the contents of the letter.

An informal letter is not written in any specific format. An informal letter may be written to a friend, family member, or colleague. It may be handwritten or it may be typed on a word processor. In either case, an informal letter does not include a formal salutation or a formal closing.

Letters can be short or long. A short letter is usually one page in length. A long letter can be more than one page. The length of a letter is determined by the amount of information that you want to include in the letter and the size of the paper on which the letter is written.

There are several types of letters that you may be required to write. These include letters of recommendation, thank-you letters, responses to requests for information, and responses to complaints. Let’s take a closer look at each of them.

## Letters of Recommendation

The purpose of a letter of recommendation is to recommend someone for a job, a promotion, a scholarship, or any other type of position. Letters of recommendation are usually required when you are applying for a new job or for a promotion within your current job. The letter of recommendation should include information about the person that you are recommending. This information may include your personal relationship with the person, the position for which the person is applying, the person’s qualifications for the position, and anything else that you feel is relevant to the position.

When writing a recommendation letter, it is important that you do not make any assumptions about the outcome of the application. You should not assume that the person will be offered the position or that he or she will be successful in the application process. Instead, you should write the letter as if you have no idea what the outcome will be.

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